Shipping fees & delivery
IMPORTANT NOTICE: we will be out of office and our headquarters will be closed for the winter holidays from 22.12.2018 to 06.01.2019. Kindly note that all orders placed starting with 21.12.2018, 3:00 pm Romania time (UTC+2) will be processed and shipped starting with 07.01.2019.
We ship the hardcopy (print) version of the guide in Romania, as well as internationally, with Fan Courier (Romania) & the Romanian Post (internationally)
Shipping regions & fees*
- Bucharest (delivery by Fan Courier) = 2.5 EUR (inclusive of VAT)
- Rest of Romania (delivery by Fan Courier) = 3.5 EUR (inclusive of VAT)
- Outside Romania (delivery by Romanian Post) = 15 EUR (inclusive of VAT)
- Bucharest (delivery by Fan Courier) = 1-2 working days
- Rest of Romania (delivery by Fan Courier) = 1-3 working days, depending on distance to main cities
- Outside Romania (delivery by Romanian Post) = 10-15 working days
*These fees are for one guide. The shipping fee for more copies, bundles and for value packs will vary depending on quantity, the final shipping fee will be shown at checkout and in your shopping cart.
**Shipping time is expressed in how many working days it takes for the order to get to you from the time the order was processed and/ or payment received. We'll email you when your order is shipped. Any order placed during the weekend or during a working day, after 3 p.m. Romania time (UTC +2), will be processed and delivered the following working day.
***The option of "Free pick-up from our Bucharest office" is available for orders from Romania. Our working headquarters's address, where you can pick up the guides, is 61 Buzesti St., Bl. A6, Sc. A, 4th Fl., Apt. 23, 011013, Bucharest, Romania, working hours 10.00 am-5.30 PM, Monday to Thursday. We'll email you once the order is processed and ready for pick-up.